This website is governed by the law and jurisdiction of England and Wales. All rights, including, without limitation copyright, in the form and content of this website are owned by Portsmouth Water Ltd.

 

Disclaimer

Whilst every effort has been made to ensure that the information in this website is accurate and up to date, the information contained herein is provided without any representation or warranty of any kind. In no event shall Portsmouth Water Ltd be liable for any damage or loss arising out of or in connection with the use of this website or other sites that may be linked to this site.

 

Privacy Policy

We do retain personal information you provide to us in a letter, over the phone or through our website.  To understand what we do with this information please see our Privacy Policy below.

Download the Privacy Policy here

 

Subject Access Requests

For information about this policy, and for details on how to make a request, please see our Subject Access Request Policy below.

Download the Subject Access Request Policy here

 

• The content of the pages of this website is for your general information and use only. It is subject to change without notice

• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law

• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements

• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the images, design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions

• All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence

• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s)

• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales

 

This website is provided by Portsmouth Water Ltd. We take very seriously the privacy of our website users and the security of their personal information.

​

For your convenience, this website contains links to a number of other websites, both inside and outside Portsmouth Water Ltd. The privacy policies and procedures described here do not apply to those sites; we suggest contacting those sites directly for information on their data collection and distribution policies.

The purpose of this privacy policy is to set out the principles governing our use of personal information that we may obtain about you. By using the websites, or by registering as a user of the services that we provide, you agree to this use. We ask you to read this privacy policy carefully. Any dispute which may arise over privacy will be subject to this policy, the data protection notice (if any) incorporated into this website and the provisions of English law.

​

We may change our privacy policy from time to time. We therefore ask you to check it occasionally to ensure that you are aware of the most recent version that will apply each time you access this website.

​

Personal Information

We will only collect personally identifiable data, such as your name or email address, when it is voluntarily submitted to us at this website. Our company and the companies we hire will use this information to comply with your request for information or as otherwise disclosed to you when you submit your information. From time to time, we may refer to that information to better understand your needs and how we can improve our services. We may use that information to contact you. We will not otherwise transfer the personally identifiable information you provide at this website to any third party unless otherwise disclosed to you. Non-personal information collection and use in common with many commercial organisations we monitor the use of this website by collecting aggregate information. We may automatically collect non-personal information about you such as the type of internet browsers you use, the pages you visit or the website which directed you to our site. You cannot be identified from this information and it is used only to assist us in providing an effective service on this website.

 

Cookies

Cookies are small files which are sent to your web browser and stored on your computer’s hard drive. This website uses ‘session cookies’ – temporary cookies that remain in your browser until you leave the website. These allow you to carry information across our site without having to re-enter it; it also enables us to analyse web traffic and improve our online services. They can not be used to identify you. You may set your web browser to notify you of cookie placement requests or to decline cookies completely. You can delete the files that contain cookies; those files are stored as part of your internet browser.

​

The Use of Data

Who is responsible for personal information collected on this site?

If you have any questions about our privacy policy, please email us using the email address on this site.